What is Shuttle Mediation (Separate-Rooms Mediation) and How Can It Help in High-Risk Situations?

If you’re considering mediation but you’re at risk of domestic abuse or have a restraining order in place, shuttle mediation—also known as separate-rooms mediation, caucus mediation, or separate room mediation—could be the safest and most effective option for you.

What is Shuttle Mediation?

In shuttle mediation, each party is in a completely separate room—physically or virtually—and never sees or speaks directly with the other person. The mediator “shuttles” between the two parties, passing on information, proposals, and feedback. This method is often called separate-rooms mediation or separate room mediation because of the strict separation maintained throughout the process.

This type of mediation is commonly used when:

  • There’s a history or risk of domestic abuse
  • A non-molestation order, restraining order, or injunction is in place
  • Either party feels unsafe or intimidated
  • Emotional tensions are too high for direct contact

Is Shuttle Mediation Safe?

Yes—shuttle mediation is designed with safety and peace of mind in mind. Because you are in separate rooms and don’t communicate directly:

  • Mediation eliminates the possibility of abuse or risk of harm during sessions
  • The process ensures that the other person doesn’t see or hear you
  • The mediator protects your physical location from being revealed
  • You won’t breach any legal orders such as non-molestation orders, restraining orders, or injunctions by taking part

Even when sessions happen remotely via video conferencing, the mediator ensures both parties are in safe, confidential environments and cannot view or contact each other.

What Can Be Discussed in Shuttle Mediation?

Shuttle mediation helps you move forward without needing to revisit the relationship or engage with each other emotionally. Instead, the focus is strictly on practical decisions, such as:

  • Arrangements for the children – who they live with, contact schedules, school choices, holiday plans
  • Financial matters – dividing assets, ongoing support, housing, debts

Your mediator will help you explore solutions and communicate proposals without the need for direct interaction.

Why Choose Separate-Rooms Mediation?

For many people, the idea of facing a former partner in a room—even virtually—is just not an option. Whether due to trauma, fear, or legal restrictions, separate-rooms mediation, shuttle mediation or caucus mediation provides a safe, structured process that respects your boundaries.

The physical and emotional separation during sessions helps you focus on outcomes and reach agreements faster and with less stress.

Need Safe, Confidential Support through Family Mediation?

If you think shuttle mediation or separate room mediation could work for you, we’re here to help. Our accredited family mediators understand the complexities of high-risk situations and will always prioritise your safety and wellbeing.

Contact us today on 0300 365 2700 to discuss your options in complete confidence or email us at admin@familymediationservices.co.uk