What Actually Happens at a Family Mediation?

What Actually Happens at Family Mediation?

Many separating couples wonder, “What actually happens at a family mediation?” The process can seem unfamiliar at first but it’s designed to be respectful and focused on finding practical solutions. At Family Mediation Services Ltd (FMS Ltd), an accredited mediator guides you through each stage, ensuring the discussion remains constructive and confidential.

Here are five key things to know about what happens in a family mediation session.


1. The First Mediation Meeting: Setting the Ground Rules

When you attend your first meeting, the mediator explains how mediation works and what to expect. Many people ask, “What happens in the first mediation meeting?”. This session is usually a MIAM — a Mediation Information and Assessment Meeting. It allows the accredited mediator to understand your situation and confirm whether mediation is suitable.

You can also discuss any concerns about communication or safety. The mediator outlines how sessions will run, helping you feel prepared and supported before joint meetings begin.


2. The Mediator’s Role: Neutral, Skilled, and Supportive

When it comes to the actual joint mediation session, you may ask “What do mediators do in a mediation session?”. The answer is: they manage the discussion, not the outcome. Your accredited mediator stays neutral — they don’t take sides or give legal advice. Instead, they help you and your former partner focus on what really matters: reaching a fair agreement about finances, children, or property. 

They make sure you get heard and importantly a good mediator will pick up on things said that could trigger you. Often the other side has become desensitised to things they say that trigger.

So essentially what happens at a mediation meeting is that they keep the conversation calm. They ensure both voices are heard and help identify possible solutions that meet everyone’s needs.


3. How Mediation Works for Separating Couples in reality

Discussions may cover child arrangements, maintenance, the family home, communication boundaries and other shared responsibilities. Our accredited mediators summarises each session, recording what’s agreed and what still needs discussion. The aim is always to move forward together. Sometimes that may mean that you are able to agree 75% of issues but the rest you can’t agree. That’s fine because you can either review the rest in 3 or 6 months time or just apply straight to court. At court, you’d then apply for a specific issue order to deal with the 25% left.

So if you wonder, “How does mediation work for separating couples?” The process is structured but flexible. Joint sessions normally last around 90 minutes and the number of meetings depends on how complex the issues are and how quickly progress is made.


4. Talking in Mediation: You Stay in Control

Another frequent question is, “Do I have to talk in mediation?”. The answer is yes, but only as much as you feel comfortable. You won’t be forced to say anything you’re not ready to share.  Remember that if you are unsure, it is always worthwhile saying that you will think about what has been proposed rather than saying yes or no straight away. The accredited family mediator ensures you have equal opportunity to speak and be heard.

If communication is difficult, they can use techniques such as “shuttle mediation,”. This is where you and your ex-partner sit in separate rooms while the mediator moves between you. This helps reduce stress while keeping the process productive.


5. The Outcome: Agreements That Work for You Both

When mediation succeeds, you’ll have a written record of your agreements — often called a Memorandum of Understanding or Outcome Summary. Your solicitor can later turn this document into a court order or you could do it yourself.

You and your partner shaped the plan together, avoiding the stress and cost of going to court. Most importantly, your mediation session fosters cooperation and understanding, especially when children are involved.


Final Thoughts

So, “What actually happens at family mediation?”. In short, it’s a structured conversation led by an accredited mediator who helps separating couples make fair decisions for the future. At Family Mediation Services Ltd, we believe that mediation gives people a chance to rebuild communication and move forward with dignity, clarity and hope. Contact us today on 0300 365 2700 or email at admin@familymediationservices.co.uk to begin the process. We have legal aid available for low income individuals and the government voucher is available for everyone with a child under 18.